Sooper Digital Ltd
PRIVACY AND COOKIES NOTICE
Last updated: 5 October 2019
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ABOUT THIS PRIVACY AND COOKIES NOTICE
- The website www.sooperdigital.co.uk (the Site) is
operated by Sooper Digital Ltd (“we”, “us”, “our”), a company
incorporated in England and Wales under company number 11799943 . Our
registered office is at Easthampstead Works, Bracknell, RG12 1BH. - We are committed to protecting your privacy and complying with our
data protection obligations under the Data Protection Act 2018 (the DPA 2018), the General Data Protection Regulation 2016/679 (the GDPR) and any other applicable UK legislation (together, Data Protection Law). - When you interact with us or use the Site, we act as the data
controller of your personal data. This means that we are responsible for
processing your personal data and deciding how to use it. This privacy
and cookies notice explains the types of personal data we may collect
about you when you interact with us, why we collect it, what we use it
for and what rights you have over that data. Personal data is any
information about an identifiable person. Processing is anything we do
with your personal data, including using, storing, sharing and deleting
it. - This notice was last updated on the date shown at the top. We may
change this notice at any time by posting an updated version on the Site
and will make reasonable efforts to bring any material changes to your
attention. You may wish to check it before using the Site as any changes
will be effective from the date that they are made.
- The website www.sooperdigital.co.uk (the Site) is
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CONTACT INFORMATION
- If you have any concerns or would like further information about our
use of data or this notice in general, you can contact Matthieu Sewell
at Easthampstead Works, Bracknell, RG12 1BH.
- If you have any concerns or would like further information about our
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WHAT INFORMATION DO WE COLLECT?
- We collect, store and use the types of personal data set out in the table at the end of this notice.
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HOW WILL WE USE YOUR PERSONAL DATA?
- We will use your personal data for the purposes set out in the table at the end of this notice.
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HOW DO WE SHARE YOUR PERSONAL DATA?
- When we share personal data, we do so in accordance with Data Protection law. We may share certain personal data:
- with employees, contractors, consultants or advisers, To facilitate sales and general commercial purposes;
- with parties who provide products or services to us, such as
software development, user analytics, email services, payment
processing, advertising, user notification and feedback functionality,
data insight companies etc;
- We may also provide third parties with aggregated but anonymised
information and analytics about our customers. Before we do so we will
make sure that it does not identify you.
- When we share personal data, we do so in accordance with Data Protection law. We may share certain personal data:
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USE OF COOKIES AND SIMILAR TECHNOLOGIES
- We and our third-party service providers use cookies and similar
technologies to collect information about, and relevant to, your usage
of the Site. Cookies are small text files that are stored on your
computer when you visit the Site. It is standard practice to use cookies
to make your experience better when using a website. - We use the following categories of cookies and similar technologies on this Site:
- Strictly necessary cookies: These cookies are
essential to enable you to move around the Site and use its features.
Without these cookies, services you have asked for (such as remembering
your login details or the items you placed in your basket) cannot be
provided. - Analytics cookies: These cookies collect
information about how you use the Site, for instance which pages you go
to most often, what searches you perform and if you get error messages
from web pages. Information these cookies collect can be used to improve
how the Site works. - Customization cookies: These cookies allow the Site
to remember choices you make (such as your user name) and provide
enhanced, more personal features. These cookies cannot track your
browsing activity on other Sites. - Social media cookies: These cookies allow you to
share your activity on the Site on social media such as Facebook and
Twitter. These cookies are not within our control. Please refer to the
privacy policies of the social networks in question for information
regarding how their cookies work. - Targeting or advertising cookies: These cookies
record your visit to the Site, the pages you have visited and the links
you have followed. We use this information to make our Site and the
advertising displayed on it more relevant to your interests. [We may
also share this information with third parties for this purpose.
- Strictly necessary cookies: These cookies are
- When you visit the Site for the first time (and periodically after
that), we will request your consent to the setting of all cookies other
than strictly necessary cookies. - You can delete existing cookies and disable some or all types of
cookies in future if you wish. To disable some or all types of cookies,
you will have to change the settings on your browser. If you change your
mind, you can enable cookies again at any time. Disabling cookies on
your browser may stop the Site from working properly. - To find out more about cookies please visit allaboutcookies.org.
- We and our third-party service providers use cookies and similar
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THIRD PARTYLINKS
- This Site contains links to other websites over which we have no
control. We are not responsible for and do not review or endorse the
privacy policies or practices of other Sites which you choose to access
from this Site. We encourage you to review the privacy policies of those
other Sites, so you can understand how they collect, use and share your
personal information.
- This Site contains links to other websites over which we have no
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YOUR RIGHTS
- We respect your rights to privacy and will respond to requests for
access or control over information about you in accordance with Data
Protection Law. We may require you to verify your identity before we
take any action. - Depending on the reason we have your personal data, you have a right to:
- access the personal information we hold about you (commonly known as subject access);
- request that we correct or complete personal information we hold about you that is inaccurate or incomplete;
- request that we erase your personal information in some
circumstances, or object to our processing it as detailed at paragraph
8.5; - restrict how we use your personal information, in certain circumstances;
- request that we provide you with copies of your personal information
in a machine-readable format or transfer it across different services;
and - where we have asked for your consent to process your data, to withdraw this consent.
- These rights are limited in some situations under Data Protection
Law – for example, where we can demonstrate that we are under a legal
obligation to process your data. - If you wish to exercise any of these rights, please contact us using the details in paragraph 2
- Your right to object
- We respect your rights to privacy and will respond to requests for
You have a right to object to our processing of your personal data
and ask us to stop doing so. If we are processing your personal data or
direct marketing purposes (which includes profiling to the extent that
it is related to such direct marketing) and you object to this, we will
stop processing your personal data immediately.
If our processing of your personal data is in the public interest or
pursuant to our legitimate interests and you object to this, we will
stop processing your personal data unless we have compelling reasons
which override your interests, or our use of your personal data is for
the establishment, exercise or defence of legal claims.
- We hope that we can satisfy any queries you may have about the way
we process your data. However, if you have unresolved concerns you also
have the right to complain to data protection authorities (in the UK,
the Information Commissioner’s Office). You can call the ICO on 0303 123
1113 or go to their website: https://ico.org.uk/make-a-complaint/).
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DATA RETENTION
- Your personal data will only be kept for as long as necessary for
our purposes. Specific periods are set out in the table at the end of
this notice.
- Your personal data will only be kept for as long as necessary for
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DATA PROTECTION PRINCIPLES
- We process your personal data in accordance with the following principles:
- we process your personal data lawfully, fairly and in a transparent way;
- we collect your personal data for specified, explicit and legitimate
purposes; any further processing we do is compatible with the original
purposes for which for which we collected it; - we only process personal data which is adequate, relevant and
limited to what is necessary to achieve the purpose for which it is
processed; - we take reasonable steps to ensure that all personal data is accurate and kept up to date where necessary;
- we do not store personal data in a form which identifies you for any
longer than is necessary for the purposes of processing; and - we process personal data securely and in a way that protects against
unauthorised or unlawful processing, accidental loss, destruction or
damage.
- When we ask for your personal data we will tell you whether you are
required by law or contract to provide it, and what will happen if you
do not provide the data. - Any request for consent to the processing of your personal data will
be made directly to you and will include information about why we
require the personal data and what will be done with it.
- We process your personal data in accordance with the following principles:
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WHAT IS OUR LAWFUL BASIS FOR PROCESSING?
- We will only process personal data when we have a lawful basis for
doing that processing. The table at the end of this notice sets out the
lawful basis we rely on for each type of data we process. - We will choose one of the lawful bases in the GDPR to justify how we use your personal data. These are:
- Consent: You have given consent to the processing of your personal data for one or more specific purposes.
- Contract: The processing is necessary for the
performance of a contract with you or in order to take steps at your
request before entering into a contract. - Legal obligation: We need to process your personal data to comply with a legal obligation.
- Vital interests: The processing is necessary to protect the vital interests of you or another person.
- Public interest: Processing is necessary for the
performance of a task carried out in the public interest or in the
exercise of some official authority. - Legitimate interests: Processing is necessary for
the purposes of legitimate interests pursued by us or someone else,
except where such interests are overridden by your interests or
fundamental rights and freedoms requiring the protection of your
personal data.
- We will only process personal data when we have a lawful basis for
TABLE OF PERSONAL INFORMATION WE USE
The table below sets out detailed information about our purposes for
processing, the basis for processing and the retention period for the
personal data.
Category of personal data
Purpose of processing
Lawful basis for processing
Retention period
Name and contact details
To sed marketing and promotional infromation to you
Digital marketing services and solutions
Consent
365 days
Date of birth
To personalise marketing communications and validate user age
Compliance with legal obligations
365 days
Payment information
To take payment and give refunds
Performance of contract
365 days
Contact history
To provide customer service and support
Performance of contract
365 days
Purchase history
To provide customer service and support and handle returns
Performance of contract
365 days
Browser, device and Site usage information
To improve the Site Performance
Performance of contract
365 days
Information from linked accounts
To enable you to log into the Site simply without having to create a specific account
Performance of contract
Consent
365 days
Responses to surveys, competitions and promotions
To run the survey, competition or promotion
Performance of contract
Consent
365 days
Customer comments and product reviews
To improve our products and services
Performance of contract
Consent
365 days
Information generated in the course of the use of our products and services
For internal research and development purposes and To improve and test the features and functions of our Site
Consent
365 days
Information collected through cookies and similar technologies
To conduct and store site usage analytics, statistical and trend analysis and market research
Consent
365 days